Environment service centres

Issues that pose the greatest environmental risk are dealt with quickly and consistently by skilled staff in our service centres.

Note that for enquiries about permits and approvals for environmental management, wildlife, coastal and heritage matters please contact Permit and Licence Management (1300 130 372, option 4) or contact your local contact officer using the details provided with your approval. Regional locations around the state are not equipped with counter facilities to take general enquiries.

The Environmental Services and Regulation (ESR) Division provides targeted, consistent and transparent regulation that facilitates sustainable development in Queensland. Regulation activities are aligned with environmental outcomes without placing unnecessary burden on industry or the community. ESR proactively manages and monitors environmental risks through a modern and innovative regulatory framework that includes assessment, compliance, investigation and enforcement programs.

ESR provides extensive frontline services throughout Queensland, with officers based from the Gold Coast to Cairns and out to Emerald. ESR business centres, can be contacted through  Permit and Licence Management (1300 130 372, option 4).

For further information about enquiries related to the management of plants or animals in Queensland.