The Year of Accessible Tourism in Queensland was an opportunity to recognise the importance of accessible tourism experiences for all, and to ignite change and create opportunities for Queensland tourism businesses.

Tourism Australia defines accessible tourism as the ongoing endeavour to ensure tourist destination, products and services are accessible to all people regardless of their physical limitations, disability or age.

People with access requirements include those with young children in prams, seniors with mobility requirements, people with hearing, vision or sensory impairments, and people with permanent or temporary disabilities. Their access requirements may include physical/mobility, vision and/or cognitive.

Targeted initiatives were delivered as part of the Year of Accessible Tourism, with $12 million in funding invested to help the Queensland tourism industry better cater to visitors of all abilities and provide greater destination experiences for all holidaymakers in Queensland.

These initiatives support everyone to participate in a tourism experience with choice and confidence and lay the foundations for making Brisbane 2032 the world’s most accessible and inclusive sporting event for athletes and spectators.

Access these free online resources to enhance accessibility in your tourism and events business.

Accessible tourism case studies

New technology to improve accessibility for travellers

Tourism tech platform Vacayit aims to help travellers with disabilities enhance their travel experiences. Using audio experiences to make the platform engaging and easy to use, they are revolutionising accessible travel worldwide.

Glen Lough Cabins isn’t just a destination, it’s an experience

Glen Lough Cabins is a family-run business located in the Granite Belt region on a 40-acre property. The business recently constructed four new cabins with short-term accommodation, providing a little slice of heaven for guests.

Cauldron Distillery

The Cauldron Distillery aims to create unforgettable experiences for all visitors. They offer a variety of educational and enjoyable experiences, such as distillery tours, gin making, gin blending, and seasonal events.

Fun Over 50 Holidays

Fun Over 50 Holidays celebrated 20 years of operation in 2022 and, in that time, have captivated a loyal following of holiday makers. They successfully applied for a Boosting Accessible Tourism Experiences Grant to better cater for their current and future guests.

Adventure Moreton Island

Adventure Moreton Island's commitment to catering to visitors with physical disabilities is a significant step towards inclusivity and ensuring that everyone can enjoy the adventures and experiences on offer.

Daintree Discovery Centre

The Daintree Discovery Centre's commitment to accessibility, environmental sustainability, cultural respect, and climate action is woven into the fabric of their operations.

Maleny Botanic Gardens

The Sunshine Coast’s much-loved tourist attraction Maleny Botanic Gardens and Bird World has launched its upgraded accessible buggy fleet.

More information

Email tourism@detsi.qld.gov.au for more information.