Tourism support hub

Tourism support hub

The Tourism Support Hub is here to help Queensland tourism operators navigate government processes with ease.

Every enquiry is case managed, so you’ll get personalised support and solutions tailored to your needs—from start to finish.

Whether you’re a tourism operator, industry representative, regional tourism organisation, or simply interested in our Destination 2045: Delivering Queensland’s Tourism Future plan, the Tourism Support Hub is your gateway to support and information.

Let us do the heavy lifting so you can focus on what you do best – showcasing Queensland’s incredible destination.

How we work with you

  • Personalised support

    Every enquiry is assigned a dedicated Tourism Support Hub Officer who will guide you through the process.

    Whether you’re about to start a tourism business, develop a new tourism product, or wish to grow your business, your experienced Tourism Support Hub Officer will assist you.

  • Clear communication

    Your Tourism Support Hub Officer will be your main point of contact, providing clear guidance and regular updates every step of the way.

  • End-to-end oversight

    Your Tourism Support Hub Officer will coordinate with the right department—or multiple departments—and oversee your enquiry until it’s fully resolved.

Ready to get started?

Our phones are open Monday to Friday, 9am to 4pm (AEST), excluding public holidays.

Don’t forget to subscribe to Tourism Industry News, our monthly publication for Queensland’s tourism industry.

Who else can help you?

  • Business Assist

    Business Assist helps small businesses find the right programs and services for their needs. Talk to someone in your region.

  • Business Launchpad

    The Business Launchpad is a digital tool to discover licences, permits and regulatory information.

  • Trade and Investment Queensland

    Trade and Investment Queensland (TIQ) helps tourism businesses grow by connecting them with international markets and investment opportunities.

  • Local government

    Local governments play a vital role in supporting tourism operators and oversee key functions such as town and land planning, building approvals, and the management of local roads. Find your local government area.

  • Tourism and Events Queensland

    Tourism and Events Queensland (TEQ) is the state’s tourism marketing agency, promoting Queensland to the world and supporting events that bring visitors and boost local businesses like yours.

  • Queensland Tourism Industry Council

    Queensland Tourism Industry Council (QTIC) is the peak industry body representing tourism operators, speaking up on your behalf and offering training and programs to help your business grow and succeed.

  • Tourism industry associations

    Queensland is home to several Tourism industry associations, including membership-based regional tourism organisations (RTOs) that provide tourism operators with industry advice and valuable networking opportunities.

  • First Nations tourism

    Unique First Nations tourism offerings are essential to attracting visitors to Queensland so we can grow our industry and create jobs in our regions.

  • Support in a disaster

    Get financial help, support and advice about managing your business before, during and after a disaster. Natural disaster support for your business | Business Queensland